Legal & Compliance

The Zen Cart® Commitment To Privacy

Your privacy is important to us. Zen Ventures, LLC provides this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Revised: Nov 2007 Updated: April 2012

The Information Zen Cart® Collects

This notice applies to all information collected or submitted on the Zen Cart® web site. All information marked with an asterisk (*) is required for a particular service.

Forum Registration

Our forums require you to register before being able to post. All of the information collected during forum registration is available to all forum members and the staff and volunteers of Zen Cart®. The information collected for the forum is:

  • Your Name*
  • Email address*
  • A Username*
  • Web site address, contact methods, location, etc. (Optional)

Your IP address may also be logged. IP addresses may be used in fraud prevention and/or to prosecute perpetrators of fraud or other abuses.

Orders & Requests

On some pages, you may order products, make requests, and register to receive materials. The information collected for these sections is strictly confidential and only shared with shippers, payment processors and/or selected partners as needed in order to fulfill the services you have selected. The types of personal information collected at these pages are:

  • Your Name*
  • Billing and Shipping Address(es)*
  • Email address*
  • Phone number*
  • Credit Card or payment information (Securely transmitted to a 3rd-party payment gateway; never stored on our servers)

Third-Party Shipments

If you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. The information collected for these sections is strictly confidential and only shared with shippers as needed:

  • Recipient's Name*
  • Recipient's Address*
  • Phone Number*

Newsletters

You may optionally choose to sign up for a newsletter by entering your email address in the appropriate place on our support website. When you do so, that information is stored securely by a third-party service whom we use specifically for managing our newsletter sending and subscribership. You can always opt-out of the newsletter at any time. The only information stored about you is the information you provide, such as your email address.

The Way Zen Cart® Uses Information

Zen Cart® uses the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Zen Cart® uses the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Zen Cart® uses return email addresses to answer the email Zen Cart® receives. Such addresses are not used for any other purpose and are not shared with outside parties except to facilitate this exchange of email.

You can register with the Zen Cart® web site if you would like to use our forum, receive newsletters, list your site in the showcase, and/or other services. Information you submit on the Zen Cart® web site may be shared with selected partners.

Zen Cart® may use non-identifying and aggregate information to better design the Zen Cart® web site and to share with advertisers. For example, Zen Cart® may tell an advertiser that X number of individuals visited a certain area, or that Y number of men and Z number of women filled out our registration form, but Zen Cart® would not disclose anything that could be used to identify those individuals.

Finally, Zen Cart® never uses or shares the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Cookies

We use cookies on the Zen Cart support site to track user activity and to provide certain functionality. These cookies are not used by Zen Ventures, LLC for any advertising purposes.

Support Site Cookies

The following cookies are used to facilitate your login, posting permissions, unread markers, viewing preferences, and content subscriptions: zcsupport_cpsession, zcsupport_lastactivity, zcsupport_lastvisit, zcsupport_password, zcsupport_sessionhash, zcsupport_thread_lastview, zcsupport_userid, zcsupport_userstyleid, editor_height, vbulletin_collapse.

Third-Party Service Cookies

Additional third-party services used for monitoring and improving services include:
Google Analytics (cookies prefixed by __utm) for statistical monitoring.
Twitter (_twitter_sess, guest_id, etc.) for displaying Twitter feeds.
Facebook (xs, locale, c_user, etc.) for enabling display of Facebook content.
YouTube (use_hitbox, PREF, etc.) for enabling display of video content.
These third-party services are used only to enhance our site, and the cookies they use are controlled by them.

The Zen Cart® Commitment To Data Security

We use advanced electronic and managerial procedures to safeguard and secure the information we collect online.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Zen Cart® has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information Zen Cart® collects online.

Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, Zen Cart® never collects or maintains information at our Zen Cart® web site from those we actually know are under 13, and no part of our Zen Cart® web site is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that Zen Cart® collects online and maintains by logging in and clicking on 'My Controls' or 'My Account' in the menu. We use this procedure to better safeguard your information.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact our support team directly.

Contact Zen Cart® Team